BIGBOX UAE 2025 Concludes Successfully – A Landmark Summit Redefining the Future of Retail & E-Commerce

organized by Scribe Minds & Media FZE, concluded on a high note at Millennium Plaza Downtown Hotel, Dubai on the 24th September, bringing together over 350+ attendees, including leading executives, innovators, and decision-makers from across the retail and e-commerce ecosystem. The summit served as a strategic platform to address the future of shopping, customer experience, and digital transformation in the Middle East.

The summit was inaugurated by:

• Robert Kew – Board of Director for Technology, British Chamber of Commerce Dubai
• Ghanim Al Falasi – Senior Vice President, Technology & Entrepreneurship, Dubai Silicon Oasis
• Shiju P – Honorary Trade Commissioner, India Commonwealth Trade Council
• Jordan Abraham – Co-Founder & Chief Growth Officer, Scribe Minds & Media
• Pradish Gireesan – Co-Founder & Director, Scribe Minds & Media

The inauguration set the tone for two days of insightful keynotes, panel discussions, and networking sessions, where industry leaders explored the future of retail and digital commerce.

Keynote Highlights

• Ghanim Al Falasi – Senior Vice President, Technology & Entrepreneurship, Dubai Silicon Oasis opened the summit with an inspiring keynote on Shaping the Future of Technology & Entrepreneurship.
• Joumana Mansour – Founder, Journey of You addressed Future of Customer Engagement: Integrating Wellness into Retail Experiences.
• Shiju P – Honorary Trade Commissioner, India Commonwealth Trade Council shared insights on Establishing Retail & E-Commerce Presence in the UAE – Opportunities and Pathways.
• Anshuman Anand – Co-Founder & CEO, Al Safa Brands spoke on The New Retail Equation – Reflection + Technology = Future.
• Hassan Tamimi – CEO, Al Tannan Group highlighted Brick-and-Mortar in a Digital World.

Panel Highlights

• Future of Retail – Innovations Shaping the Future of Shopping
• Rethinking Business Models in Retail & E-Commerce: Loyalty, AI-Driven Decisions & Scalable Growth
• Data-Driven Retail Experience: Leveraging Data to Optimize Digital Retail
• Consumer Behaviour and Data-Driven Insights

Speaker Testimonials

“BIGBOX UAE 2025 was a phenomenal platform to share and learn. The exchange of ideas here will shape how we look at digital-first commerce.”
— Rahul Krishnan, Regional Head of E-Commerce & Performance Marketing, Beiersdorf

“BIGBOX UAE 2025 is where the future of retail and e-commerce in Dubai takes centre stage. This powerful platform allows industry leaders to explore new ideas, partnerships, and future-ready strategies. Dubai continues to set global benchmarks in retail by blending world-class physical experiences with digital innovation. E-commerce here is moving from simple transactions to creating personalized, data-driven consumer journeys.”
— Debangshu Adhikari, Senior Vice President, Western International Group

“Customer experience is evolving rapidly. BIGBOX UAE gave us the perfect platform to discuss scalable, consumer-centric strategies.”
— Sagarika Nayak, Group Director – Customer Experience & Service Excellence, GMG Group

“As retail evolves, conversations like these are vital for building sustainable and future-ready business models.”
— Dharani Dharan, Head of Product, Careem

“BIGBOX UAE 2025 was a rich mix of thought leadership, case studies, trend forecasts, and meaningful connections—targeted at empowering UAE and regional players to lead the next wave of retail transformation. Thank you, Scribe Minds, for bringing us all together and the recognition to 60 e-com and retail experts.”
— Priya Chopra, Retail Strategy Director, Union Cooperative Society

“Dubai’s retail and e-commerce scene changed faster than anywhere else. BIGBOX UAE 2025 was the platform where fresh ideas, new technologies, and real consumer experiences came together to shape what’s next.”
— Anshuman Anand, Co-Founder & CEO, Al Safa Brands

 

“BIGBOX UAE 2025 was an inspiring and impactful platform that brought together visionary leaders and innovators from across the retail and e-commerce ecosystem. The discussions were not only insightful but also set a strong direction for the future of our industry. I was honoured to contribute as a speaker and to be part of such a meaningful gathering that continues to drive transformation across the region and beyond.”
— Mohammed Eldaly, Director – Retail and Business Development, Kafak International Group

“We, HWA robotics, had a great event at BIGBOX UAE 2025! We are proud to have joined as Associate Sponsor, bringing intelligence into the MENA retail arena from a warehousing automation viewpoint! Excellent panel discussion where we highlighted the future of warehousing robotics and the role of automation in shaping smarter retail. Exciting times ahead for the industry!”
— Umer Saleem, Vice President Middle East & North Africa, HWA Technology Co. Ltd

“Dubai is leading the way in building retail ecosystems that blend innovation, inclusivity, and sustainability. With a digitally savvy population and a growing appetite for homegrown, high-quality brands, the city is the perfect place to build a platform like Mint Market — where every purchase connects people to purpose.”
— Sally Maddison, Business Owner, Mint Market

“With voices of leaders like these, BIGBOX UAE 2025 is set to be a defining moment for the industry — bringing together innovators, brands, and thought leaders under one roof to shape the future of the sector.”
— General observation reflecting collective speaker insights

Closing Note

“BIGBOX UAE 2025 was not just a summit, it was a movement — where innovation met collaboration,” said Rahul RD, Sr Conference Producer, Scribe Minds & Media FZE. “We are proud to have created a platform that continues to shape the future of retail and e-commerce in the region.”

The summit culminated with the prestigious BIGBOX UAE 2025 Awards, celebrating close to 100 winners who are shaping the future of retail and e-commerce in the region. Honors included the Top 30 Retail Icons of the Year and the Top 30 E-Commerce Icons of the Year, along with a diverse set of individual categories such as Best In-Store Experience, Retail Partner of the Year, E-Commerce Excellence in Fashion & Footwear, Retail Tech Innovator of the Year, E-Commerce Innovator of the Year, Customer-Centric E-Commerce Brand of the Year, Emerging Retail Brand of the Year, Store Design & Experience, (Retail-Led Sustainability Award, and more. The awards not only recognized innovation and leadership but also celebrated excellence across the entire spectrum of retail and e-commerce.

Closing Note

“BIGBOX UAE 2025 was not just a summit, it was a movement — where innovation met collaboration,” said Rahul RD, Conference Producer, Scribe Minds & Media FZE. “We are proud to have created a platform that continues to shape the future of retail and e-commerce in the region.”

About Scribe Minds & Media
Scribe Minds & Media is a global B2B event organizer, creating impactful summits and platforms across industries. With a mission to foster collaboration, innovation, and growth, the company has successfully delivered world-class events connecting leaders across global markets.

For Media Enquiries:
[email protected] | [email protected]